F.A.Q.

Will Hia Plus help me get more patients?

Yes. Hia Plus is a practice management software not only helps in managing your practice better and offering a seamless experience to your patients, but get more patients as Hia also suggest patients doctors When patients are not sure which doctor to approach. In such cases, Hia Plus puts them in touch with a doctor which meets their requirements.

Is my data safe?.

All Hia servers are hosted within HIPAA-compliant Virtual Private Servers, with multiple data backups. This means that your data is totally safe.

Will Hia plus help me migrate from my existing software?

Yes, certainly. Our support team will help in migrating your data from your existing software to Hia Plus.

Will Hia customise the software for me?

Hia Plus is a feature-rich software and has been built with a lot of research and feedback from doctors across the country. Immense effort has been put to ensure that Hia has features that suit the needs of all practices. Even though we do not sell customised software for individual doctors, our team does add new features continually, based on popular demand.

What about updates? Will I have to purchase the software again?

Once you subscribe to the software, you are automatically entitled to all updates for free.

How much time do I need to invest to get started?

Hia Plus is extremely easy to learn and use. In case you need further assistance, our support team will be happy to help.

What about my staff? Will I have to teach them how to use Hia Plus?

No, you don’t have to teach your staff. We are there to help. To learn any feature, your staff can also reach out to our support team for more assistance and training.

What will be my renewal price? Will it be same as my purchase price?

There is no renewal price.

I am not quite sure. Can I try it out first?

Sure! You can start a free trial

How long will the trial last?

The trial version will be active for 16 days.

Trial version is completely free of cost. You can choose to purchase a subscription of your choice anytime during the trial period.

How many features will be accessible on the trial version?

Trial versions will have all the features from our best plan. You can purchase a subscription of your choice anytime during the trial period.

I am an existing user of Hia. Can I still get a trial?

Yes, every time you add a new practice to your Hia Plus account, a 16-day trial will be activated for the new practice.

What if I am stuck? Who will help me?

Our customer support team is always ready to help you. You can contact the support team with any queries via email to [email protected] or via phone to +8801313096662 (11:00am-6:00pm) or via chat on our FB page.